Privacy Policy

Privacy Policy

Effective Date: October 1, 2026

Next Chapter Realty respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains how information may be collected, used, stored, and shared when you visit NextChapterRealtyMI.com, submit information through the website, or communicate with Next Chapter Realty.

Information We Collect

When you voluntarily submit information through this website, we may collect information such as:

  • Your name
  • Email address
  • Phone number
  • Whether you are considering buying, selling, or both
  • Your anticipated timeline
  • Information you choose to include in a message or inquiry

The website and its hosting or security systems may also automatically collect limited technical information necessary to operate and protect the site, such as IP address, browser type, device information, requested pages, timestamps, and similar server or security log information.

How We Use Your Information

Information collected through the website may be used to:

  • Respond to questions, inquiries, or requests
  • Communicate with you regarding real estate services
  • Understand your housing goals, timing, and circumstances
  • Provide educational information or resources you request
  • Schedule or prepare for consultations
  • Maintain appropriate business and communication records
  • Operate, maintain, troubleshoot, and secure the website
  • Meet applicable legal, regulatory, brokerage, transaction, or recordkeeping obligations

Submitting an inquiry through the website does not obligate you to buy, sell, list a property, or enter into a real estate representation agreement.

Website Forms and Email Communication

When you submit a form through NextChapterRealtyMI.com, the information you provide may be transmitted by email so Next Chapter Realty can review and respond to your inquiry.

Website-generated email is processed through WordPress and WP Mail SMTP and may be delivered using an authorized Google or Google Workspace account.

Form information may also be processed or retained by service providers used to operate the website, deliver email, maintain business records, or support communications.

Google Services and Email Delivery

Next Chapter Realty uses WP Mail SMTP to support reliable delivery of email generated by this website.

When the website is connected to an authorized Google or Google Workspace account, WP Mail SMTP uses Google OAuth authorization and the Gmail API to authenticate the connection and permit website-generated email to be sent through the authorized account.

Access to Google account data is limited to the functionality necessary to maintain this authorized email connection and send website-related email.

Next Chapter Realty does not use information obtained through Google APIs for advertising, behavioral profiling, data brokerage, or sale to third parties.

Authentication information, authorization tokens, or related connection information may be stored or processed as reasonably necessary to maintain the authorized connection between WordPress, WP Mail SMTP, and Google.

The use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

The authorized Google connection may be revoked through the applicable Google account settings.

Google currently requires apps using Google APIs to disclose these data practices, and WP Mail SMTP documents that its Gmail integration uses the Gmail API for sending WordPress email. Google for Developers

How Information May Be Shared

Next Chapter Realty does not sell personal information collected through this website.

Information may be shared when reasonably necessary with service providers or professionals involved in operating the website or providing requested real estate services. Depending on the circumstances, these may include:

  • Website hosting and technology providers
  • Email-delivery and form-processing providers
  • eXp Realty
  • The Mulder Group
  • Transaction coordinators
  • Title or closing professionals
  • Lenders or mortgage professionals
  • Home inspectors
  • Contractors or vendors
  • Attorneys, accountants, or other professional advisers
  • Other real estate professionals involved in a transaction

Information is shared only when reasonably related to the service, inquiry, transaction, or business purpose involved, or when authorized by the client or required by law.

Information may also be disclosed when necessary to comply with legal obligations, regulatory requirements, brokerage requirements, court orders, or other lawful processes.

Cookies and Website Technologies

NextChapterRealtyMI.com may use cookies or similar technologies necessary for website functionality, security, performance, or user preferences.

Certain third-party tools or services added to the website may also use cookies or similar technologies according to their own privacy practices.

You may control or delete cookies through your browser settings. Disabling certain cookies may affect how some website features function.

If additional analytics, advertising, or tracking technologies are added to the website in the future, this Privacy Policy may be updated to reflect those practices.

Third-Party Websites and Services

This website may include links to websites, resources, or services operated by third parties.

Next Chapter Realty does not control the privacy practices of those third parties. Information you provide directly to another website or service is governed by that provider’s own terms and privacy policy.

Visitors are encouraged to review the privacy policies of third-party services they choose to use.

Data Retention

Personal information may be retained for as long as reasonably necessary to:

  • Respond to inquiries
  • Maintain communication and client records
  • Provide requested services
  • Complete or document a real estate transaction
  • Meet brokerage, legal, tax, regulatory, or recordkeeping requirements
  • Protect legitimate business or legal interests
  • Resolve disputes or address security concerns

Information that is no longer reasonably necessary may be deleted, anonymized, or otherwise disposed of when appropriate.

Data Security

Next Chapter Realty takes reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, alteration, or loss.

However, no website, email service, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Please avoid submitting highly sensitive information through a general website contact form unless specifically requested through an appropriate secure method.

Your Choices

You may contact Next Chapter Realty to:

  • Correct or update information you previously provided
  • Ask questions about how your information is being used
  • Request deletion of information when reasonably possible
  • Ask to stop receiving non-transactional marketing communications

Some information may need to be retained when required for legal, regulatory, brokerage, transaction, compliance, or recordkeeping purposes.

Children’s Privacy

This website and the real estate services described on it are intended for adults.

Next Chapter Realty does not knowingly seek to collect personal information from children under the age of 13 through this website.

If information is discovered to have been submitted by a child under 13, reasonable steps will be taken to remove it where appropriate.

Real Estate and Professional Relationships

Next Chapter Realty is a specialized real estate service operated by Josh Armstrong, REALTOR® and SRES®, affiliated with The Mulder Group and brokered by eXp Realty.

Information provided through this website is general and educational in nature unless otherwise stated.

Submitting a website form or communicating through the website does not by itself create a real estate agency relationship, attorney-client relationship, financial advisory relationship, medical relationship, or other professional relationship.

Any real estate representation relationship will be established separately through the appropriate agreements and disclosures.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in:

  • Website functionality
  • Service providers
  • Technology
  • Business operations
  • Privacy practices
  • Legal or regulatory requirements

The Effective Date shown at the top of this page will be updated when material changes are made.

Visitors are encouraged to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or information submitted through NextChapterRealtyMI.com, please contact:

Next Chapter Realty
Josh Armstrong, REALTOR® and SRES®
Brokered by eXp Realty

Website: NextChapterRealtyMI.com
Phone: (269) 399-3313

You may also contact Next Chapter Realty through the website’s contact form.